The retail trade industry is the second largest employer in Australia, with more than 1.2 million staff. 

It provides jobs in almost every location, with more than 420,000 people employed in regional Australia. Employment in the industry is also projected to increase by 8.4% by November 2020. This means some retailers might need to start looking at hiring new staff.

Many employers say that recruitment can be time consuming and costly, and that it’s difficult to find the right person, particularly for a busy retail environment. This is where jobactive can help!

jobactive is an Australian Government recruitment service and has providers in over 1700 locations across Australia. Here are a few ways that jobactive can help you find the right fit for your business.

In 2016 jobactive recorded 35,523 job placements in the Retail Trade industry across Australia.

Here are a few ways that jobactive can help you find the right fit for your business.

Help you find staff at no cost 

Your local jobactive provider will work with you to identify your staffing needs, and then create a tailored recruitment plan to help find the right staff for your business.

Your provider will take care of the screening and shortlisting process and refer job-ready candidates to you. They will also provide you with support after your new employee starts work and as they settle into their new job. 

The best part is that it’s all available at no cost. 

Help you access wage subsidies 

A wage subsidy is a financial incentive to encourage businesses to employ eligible job seekers. A wage subsidy can help you to cover the cost of training a new employee and can also help you expand your business. You may also be able to receive up to 40 per cent of the total wage subsidy four weeks after the job starting.

There are a range of wage subsidies that can be accessed through your jobactive provider if you employ an eligible:

  • job seeker aged 50 years and over: up to $10,000 (GST inclusive) through Restart
  • job seeker aged under 30 years who has completed six months in employment services: up to $6,500 or $10,000 (GST inclusive)
  • long-term unemployed job seeker who has completed 12 months in employment services: up to $6,500 (GST inclusive)
  • Indigenous job seeker who has completed six months in employment services: up to $6,500 (GST inclusive)
  • job seeker who is a principal carer parent who has completed six months in employment services: up to $6,500 (GST inclusive).

Your local jobactive provider can help with further information on the eligibility of different job seekers. They will also help you sign up for and manage the wage subisdy payements.

Provide industry and labour market knowledge 

With over 1700 locations across Australia, jobactive providers have a good understanding of local labour markets and industries, such as retail. Having this industry and local knowledge means they are able to work closely with businesses in their area to meet specific recruitment needs.  

Tailored support and training

jobactive providers have the flexibility to develop tailored support to suit the needs of individual retailers. A great example of this is the partnership between jobactive and The Coffee Club. You can read about it below. 

The Coffee Club 

The Coffee Club partnered with the Australian Retail Association (ARA) and jobactive provider Employment Plus to recruit and train job seekers in the art of ‘Good Food, Great Service and Excellent Coffee’. 

The ARA and Employment Plus created a tailored training program specifically for The Coffee Club which consisted of classroom and on-the-job training. 

Employment Plus selected job seekers to be interviewed by The Coffee Club before being offered training. 

The successful candidates then undertook a Certificate III in Retail and a Certificate in Food Handling and Prepare & Serve Espresso Coffee at the ARA Retail Institute. On-the-job training was then completed at The Coffee Club cafes. 

“I’m delighted to report that our first group of seven job seekers have successfully completed their training and are proudly getting their Coffee Club uniforms ready to start work as baristas, wait staff and short order cooks,” said Kim Rokoloa, the Employment Plus Regional Manager who has played a key role in developing the training program. 

After the success of The Coffee Club partnership, Employment Plus has agreed to assist other ARA member retail organisations with tailored recruitment and training. 

If you are thinking about hiring someone new for your retail business, get in touch with a local jobactive provider